Privacy Policy Commitment

Your privacy and data protection are our priority at Dravitosra

Introduction to Our Policy

This Privacy Policy details how your information is collected, used, and protected on our platform. We are committed to safeguarding personal data in alignment with South African regulations and international standards.

When you interact with our website, you trust us with your details. This policy explains why we collect data and provides transparency about your rights and our obligations.

Data Collection Practices

We may collect personal data you provide directly, as well as technical information automatically collected by our systems for service optimization.

Information You Provide Directly

  • Filling out contact forms for support
  • Subscribing to updates or newsletters
  • Requesting product or service information
  • Participating in surveys or providing feedback
  • Communicating through online chat or email

Automatically Collected Data

  • Device type and browser information
  • Usage statistics (pages visited, time spent)
  • IP address and geolocation where relevant
  • Cookie identifiers for technical preferences
  • Error and crash reports to improve stability

Purposes for Data Usage

Your data is used to enhance service quality, personalize content, and ensure website security, strictly following applicable laws and ethical guidelines.

  • Handling service requests and responses
  • Improving the platform’s user experience
  • Providing relevant content recommendations
  • Optimizing site performance and reliability
  • Conducting analytical research for insights
  • Managing your communications with our team
  • Ensuring legal compliance as required

Our commitment: We adhere to information security best practices and never sell your personal data. Your trust is essential to us, and we treat your privacy as a top priority.

Data Sharing and Disclosure

Personal information is only shared with trusted partners for essential services or as required by law. We carefully vet any third-party with access to data.

Our Service Providers

Third-party vendors help with site hosting, analytics, or communications. All providers are chosen for strong privacy standards and strict contractual safeguards.

Legal Requirements

We may share information to meet legal obligations or regulatory investigations as mandated.

Anonymous Statistics

Aggregated, anonymous data may be shared externally for reporting or analysis purposes only.

Your Rights and Choices

You may access, edit, or request removal of your data. We support your full rights under relevant privacy legislation in South Africa.

  • Access personal data through a written request
  • Correct or update your information at any time
  • Request erasure of your stored data
  • Request transfer of your data to another provider
  • Object to processing for marketing purposes
  • Request restricted processing in certain cases

If you have a request or wish to exercise any of your rights, please contact us using the information below. We process rights requests promptly and transparently.

How We Secure Your Data

We protect your data using appropriate administrative and technical safeguards, limiting access to only necessary personnel.

Technical Security Measures

  • Data encryption protocols during transfer
  • Secure physical and cloud-based storage
  • Multi-factor authentication for access
  • Routine vulnerability assessments

Organizational Safeguards

  • Staff privacy training and awareness
  • Clear data retention and deletion policies
  • Supplier due diligence reviews
  • Incident response protocols in place

Data Retention Policy

We retain your information only as long as needed for service provision, legal, or regulatory requirements.

  • Kept for your account’s active period only
  • Retained according to applicable laws
  • Stored for service and support documentation
  • Maintained as per legal obligations
  • Handled with clear opt-out options provided

You may request deletion or limitation of data at any time.

Cross-Border Data Transfers

Where personal data moves outside South Africa, we ensure adequate protections are in place. Only trusted, compliant partners handle such transfers.

  • Standard contractual clauses in agreements
  • Assessment of recipient country safeguards
  • Binding corporate rules where required
  • Regular privacy reviews of external partners

Cookies and Tracking Tools

Cookies help enhance your experience by storing preferences and analyzing usage patterns on our website. You may manage or limit cookies via browser settings.

Types of Cookies Used

  • Enable site operation and navigation
  • Monitor performance and optimize pages
  • Remember your settings and language
  • Support custom features and forms

Adjust your browser settings any time to accept, block, or delete cookies.

Changes to This Policy

We periodically update our privacy practices. Major changes will be clearly communicated on our platform.

  • Policy updates via website notifications
  • Email communication for major updates
  • Prominent announcement banners
  • Publication of policy revision dates

Check this page regularly for updates to our policy.

Contact for Privacy Requests

For privacy-related questions, reach out to us using the contact details below.

Dravitosra

80 Strand Street, Cape Town 8000 South Africa

Phone: +27(47)0804338

Email: content@dravitosra.world

Policy last updated December 16, 2025.

Effective from December 16, 2025.